We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
Thank you :).
bellissimiii
I love these. would highly recommend. They're presented very well and excellent Packaging. I would buy again from this store xx
me encanta
perfecto!
Thank you.
bellissima arrivata abbastanza velocemente
Cute and good looking necklace. The chain is very small and possibly brittle, perhaps better to transfer the pawprint pendant to a more sturdy chain.. On the picture I added an Euro coin for size reference.
Доставка 4 недели до Екатеринбурга , не плохое качество
Fine, but looks nicer in the picture
Güzel. Tavsiye ederim
Its my second order and Im very satysfied. I recommend.
j'adore je recommande
Дошло за месяц! Спасибо! как на фОТО!
Prodotto conforme alla descrizione e consegnato entro i tempi previsti.
Its nice . Good store . I recomend it everybody !
perfetto come da foto e descrizione .. il venditore é molto gentile!
Beautiful, thanks a lot! Arrived in good condition, it's looks even better than in the picture :)
El colgante es perfecto!, pero la cadena a los pocos días se pone negra...
Muy bonito el producto estoy encantada. Y el envío muy rápido a España. Pedí el día 2 de mayo y me llegó el día 16 del mismo mes. Sin dudas, pediré más veces.
Shipping was fast but delivery took almost 2 months. Arrived in great condition, super cute, I love it. Thank you so much!!
troppo belline,arrivate in un mese.ne prenderò altre!!
Милое украшение!)) нежно смотрится! Цепочка тоненькая красивая! И сам кулончик очень симпатичный))
El producto es excelente, tal cual en la fotografía :) envío rápido, entrega un poco lenta pero porque correos de mi país no trabaja expeditamente. Collar muy bello y sofisticado, lo recomiendo totalmente y al vendedor que es muy confiable :D
младшей дочери очень понравилась!специально для неё заказывала колье и сережки!красивее чем на фотографии у продавца советую для покупки!(только что мне не понравилось,Я только что заметила они поставили цену за отправку раньше его не было!)Атак цепочка и кулончик очень хорошее качество Маленькие но миленькие!детям и подросткам думаю что понравится!С уважением к вам Татьяна Франция
LINDO DEMAIS!!!!! Tô apaixonada pelos cordões, gente, é ainda mais bonito. Chegou bem rápido aqui pra mim no RJ. Recomendo muito o vendedor, a loja e os produtos! Podem comprar real.
заказ шел очень долго, но очень миленькая цепочка и кулон. Дочь в восторге.
Нежный кулончик, качество хорошее. Продавец общительный рекомендую. Заказ до Москвы шёл 1,5 месяца.
Шли два месяца до Казахстана. Упакованы сережки и цепочка с подвеской на отлично. Смотрятся как на фото.
пришла моя лапка (то ли наша почта - косяк то ли не знаю но ооочень долго шла посылка - в ящик посылку положили) лапка крупная такая (думала меньше будет). Для сравнения еще фотка с другими кулонами.